The Key to Effective Staff Meetings

It's a lot harder to point fingers when the person's in the room, says ben. It is a very rare bird that will point the finger when the person is sitting right there. A lot of tet comes with the tone and how you're doing it - i think it has to be blameless. Ah, so this gets to what jacf bestos calls, ah, you good intentions don't work. And en people have good intentions, but these people don't want to make mistakes. What's the mechanism or process that we put in place to prevent errors? So everybody needs to bring their low lights everywhere. You canve mentioned this before, I'm lout on