AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
6min chapter
E234 | 6 Key User Onboarding Strategies Learned from HubSpot and Wistia with Andrew Capland
CHURN FM
Investing in Customer Success for Negative Churn
Exploring the critical role of customer success in achieving negative churn in a subscription-based business model, with insights on retention, engagement, and growth strategies. The chapter also discusses the importance of small business marketers nailing the fundamentals, understanding their ideal customer, and leveraging brand for word-of-mouth success and business growth.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode