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80. What's Essential: Crucial Conversations with Joseph Grenny

The Greg McKeown Podcast

What's the Quality Within a Person That Makes It Safer to Give Feedback?

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People that are settled in themselves and comfortable in their own skin are generally more comfortable expressing how they see things. But the second is not just confidence, it's competence. You can have people that are very confident of their point of view, who become obstinate jerks. These are the people that are culture lifters there. They're the multipliers. And so developing the competence, too, to have the responses, take the responsibility,. Not just to express their concerns or their perspective, but to do so in a way that makes om for those of others, and then to skilfully engage others as well.

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