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Let's Talk KPIs

CFO Bookshelf

CHAPTER

The Law of Unintended Consequences

White hat and black haired testing needs to be applied to any incentive system that you come up with. The degree of structure, detail and control varies by organization. If ets e offering someone a crate of beer for hitting a target, i don't sweat it. But if you're going to end up in court with the regulator, then you might want to go through the full rocket deas process.

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