AI Agents in Customer Service | EP12
AI Agents Podcast
00:00
AI in Customer Service: Enhancing Engagement
This chapter explores the complexities of AI agents in customer service, focusing on pricing structures, human interaction challenges, and the importance of speech capabilities. It highlights a new feature allowing users to communicate directly with AI via phone, showcasing practical applications through simulated interactions. The discussion emphasizes the benefits of AI in improving efficiency, customer satisfaction, and addressing the limitations of traditional support systems.
Transcript
Play full episode
