The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 673: How To Boost Your Net Retention Revenue (NRR) to Over 140% with Insider's CEO and CMO

The Official SaaStr Podcast: SaaS | Founders | Investors

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The Future of Customer Marketing

"It's all about relationships. Even if you send them a freaking scooter, it's not going to buy you that relationship," he says. "I think the outside of the, taking the gifts outside of the box and creating those experiences is really going to be the future of customer marketing"

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