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6min chapter
72. Quick Thinks: Talk It Out – How to Successfully Negotiate and Resolve Conflict
Think Fast Talk Smart: Communication Techniques
Navigating Negotiation and Conflict Through Listening and Understanding
This chapter explores the complexities of negotiation and conflict resolution, highlighting the significance of listening and appreciating diverse viewpoints. It also addresses cultural intelligence, biases in perception, and offers practical strategies for managing conflicts through the lens of storytelling and emotions.
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