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THE CARDONE ZONE EPISODE 223: "REVISITING IF YOU'RE NOT FIRST, YOU'RE LAST: GRANT CARDONE'S BREAKTHROUGH HIT"

The Cardone Zone

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The Art of 'Wowing' Customers

This chapter explores the critical role of outstanding customer service in creating memorable client experiences, especially during tough economic times. It argues that exceeding expectations, rather than just meeting them, is vital for differentiation, client retention, and fostering long-term loyalty.

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