2min chapter

The Profitable Property Management Podcast cover image

174: Transforming Complaints into Possibilities with Jordan Muela

The Profitable Property Management Podcast

CHAPTER

Transforming Complaints into Possibilities with the CCR Exercise

Learn how to identify and take ownership over things that aren't working using the Complaint Contribution Request exercise. Discover the three steps of the CCR and how to effectively approach complaint identification for positive change.

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