2min chapter

The AI in Business Podcast cover image

AI Solutions for B2B Customer Experiences - with Shahar Chen of Aquant

The AI in Business Podcast

CHAPTER

Increasing Customer Expectations and AI Adoption in B2B and B2C

This chapter explores the impact of increasing customer expectations on technological adoption in the manufacturing sector, with a focus on AI adoption and its benefits for customer experience workflows. It also highlights the importance of AI fluency among leadership and subject matter experts in the manufacturing sector.

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