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AI Solutions for B2B Customer Experiences - with Shahar Chen of Aquant

The AI in Business Podcast

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Increasing Customer Expectations and AI Adoption in B2B and B2C

This chapter explores the impact of increasing customer expectations on technological adoption in the manufacturing sector, with a focus on AI adoption and its benefits for customer experience workflows. It also highlights the importance of AI fluency among leadership and subject matter experts in the manufacturing sector.

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