Data science leadership is about more than just technical expertise—it’s about building trust, embracing AI, and delivering real business impact. As organizations evolve toward AI-first strategies, data teams have an unprecedented opportunity to lead that transformation. But how do you turn a traditional analytics function into an AI-driven powerhouse that drives decision-making across the business? What’s the right structure to balance deep technical specialization with seamless business integration? From building credibility through high-impact forecasting to creating psychological safety around AI adoption, effective data leadership today requires both technical rigor and visionary communication. The landscape is shifting fast, but with the right approach, data science can stand as a true pillar of innovation alongside engineering, product, and design.
Bilal Zia is currently the Head of Data Science & Analytics at Duolingo, an EdTech company whose mission is to develop the best education in the world and make it universally available. Previously, he spent two years helping to build and lead an interdisciplinary Central Science team at Amazon, comprising economists, data and applied scientists, survey specialists, user researchers, and engineers. Before that, he spent fifteen years in the Research Department of the World Bank in Washington, D.C., pursuing an applied academic career. He holds a Ph.D. in Economics from the Massachusetts Institute of Technology, and his interests span economics, data science, machine learning/AI, psychology, and user research.
In the episode, Richie and Bilal explore rebuilding an underperforming data team, fostering trust with leadership, embedding data scientists within product teams, leveraging AI for productivity, the future of synthetic A/B testing, and much more.
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