3min chapter

The Glossy Podcast cover image

Esprit’s Scott Lux: ‘At the end of the day, the product and customer have to be the heroes’

The Glossy Podcast

CHAPTER

Introduction

The chapter features an insightful interview with Scott Lux, discussing how brands like Esprit can leverage technology and data to succeed in today's retail industry. Emphasizing the importance of owning data and prioritizing the customer, Scott highlights the vital role of technology in supporting the product and customer experience.

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