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Designing the “Carrot” in Incentive Programs so that Behaviors Stick

Business Group on Health

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Effective Strategies for Designing Incentive Programs

This chapter discusses the critical design and implementation of incentive programs, highlighting the need for thoughtful consideration of their messaging. It advocates for the use of A-B testing and the role of a 'common sense officer' to evaluate and refine these incentives based on real behavioral responses.

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