How I Built This with Guy Raz cover image

Leading through radical change with Julia Hartz of Eventbrite

How I Built This with Guy Raz

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Leading Through Crisis: A CEO's Journey

This chapter explores the trials of a CEO facing a critical crisis during the COVID-19 pandemic, grappling with the need for significant layoffs and the doubt that accompanies such decisions. It highlights the importance of strategic adaptation, shifting focus from traditional business models to supporting virtual events and local organizers. The discussion emphasizes leadership qualities essential during tumultuous times, including optimism, empathy, and the clarity gained from reevaluation, ultimately leading to a structural reset for future growth.

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