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13min chapter
The Ultimate Guide to Knowing Your Users as a PM | George Harter, 20+ Years of PM
Product Growth Podcast
In-Person Insights: Enhancing User Interviews
This chapter highlights the advantages of conducting in-person user interviews, emphasizing the value of observing body language and interactions that provide deeper insights into user behavior. The speakers provide tactical advice for creating a comfortable interview environment and discuss the collaboration dynamics between product managers and UX designers. Additionally, they delve into the significance of modern research tools and effective survey practices to better understand user needs and pain points.
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