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10min chapter
Microsoft M365 Telco Strategy with Taimoor Husain
Microsoft Teams Insider
Navigating Connectivity in Microsoft Teams
This chapter explores the speaker's journey within Microsoft, focusing on the transition from Skype for Business to Teams and the growth of the Operator Connect program. It emphasizes customer choice in connectivity options and the importance of tailoring solutions to meet diverse user needs while discussing the credibility and adoption of direct routing services. The chapter also highlights Microsoft's calling plans and innovations aimed at optimizing enterprise and small to medium-sized business interactions within the Teams ecosystem.
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