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5min chapter
Speed Bumps: The Magical Ingredient in Marketing
Under the Influence with Terry O'Reilly
The Power of Checklists and the Secret Ingredient of Friction
This chapter discusses the implementation and impact of checklists in hospitals to prevent surgical mistakes, with a focus on the initial resistance from surgeons and the significant decrease in errors. It also explores the concept of speed bumps, their benefits, and the role of friction as a secret ingredient to life.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode