The chapter delves into the complexities of communication between police officers and mall security staff, highlighting a lack of updates on criminal activities in the community. Various crimes like stealing and vandalism are discussed, along with past gang conflicts and fights at the mall. The conversation also explores the evolution of malls over the years, reminiscing about nostalgic experiences like visiting the Disney store and making wishes in fountains.
Gus Parsons is a security professional who worked for 10 years as a mall cop in San Diego, CA, where he was born and raised.
Theo is joined by a mall cop to talk about everything that’s going on behind the scenes at America’s malls. They chat about the training process, dealing with drunk Santas, and what’s really been going on at Hot Topic.