15min chapter

Behavioral Science For Brands: Leveraging behavioral science in brand marketing. cover image

Summer Holidays: Selling Nostalgia to Deliver Experiences

Behavioral Science For Brands: Leveraging behavioral science in brand marketing.

CHAPTER

Embracing Flaws to Build Trust

This chapter explores the 'stolen thunder' concept, demonstrating how acknowledging product flaws can enhance brand credibility and customer trust. Through examples from well-known brands, it emphasizes the importance of integrating behavioral science into marketing strategies to foster a positive consumer perception. The discussion also highlights effective pricing strategies and their impact on customer expectations, advocating for transparency and authenticity in brand communications.

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