4min chapter

Metamuse cover image

54 // Support

Metamuse

CHAPTER

Stripe - What's Your Experience Like at Stripe?

i think people underestimate the extent to which stripe was initially like support slash customer service focused business. Support is often one of if not the most substantial point of contact that people have with your company, has some one inside the company. I larn, especially at stripe, is a very tough job because you're often stuck between a customer who has a very alid and legitimate issue or complain or future request,. You know, we're looking into it, or it's tough. It's an interesting side ofa here, we've naturally drawn on our experiences. My payment gave way parocu. i'm sure a lot of folks would love to hear about what your experience at stripe was

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