Techniques for Eliciting Information in Difficult Conversations

Welcome to the Social-Engineer Podcast: The SE Etc. Series. This series will be hosted by Chris Hadnagy, CEO of Social-Engineer LLC, and The Innocent Lives Foundation, as well as Social-Engineer.Org and The Institute for Social Engineering. Chris will be joined by his co-host Patrick Laverty as they discuss topics pertaining to the world of Social Engineering. [August 28, 2023]

00:00 - Intro

00:21 - Patrick Laverty Intro

00:55 - Intro Links

-          Social-Engineer.com - http://www.social-engineer.com/

-          Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

-          Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

-          Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

-          Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

-          CLUTCH - http://www.pro-rock.com/

-          innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

07:20 - Intro Chat

09:11 - Todays Topic: Tips for Having Difficult Conversations

10:00 - Outline for Parents

12:10 - Map Your Terrain

16:22 - Define Your Goal

17:40 - Decide on Your Pretext

20:05 - Imagine Your Rapport Building

21:50 - Identify Potential Influence Building Techniques

28:47 - Run a Quick Manipulation Check

31:31 - Pump Up the Nonverbals

36:30 - Conduct an Authenticity Check

39:21 - Prepare for Likely Contingencies

40:48 - Solidify Gains

43:40 - Next Month: ???

44:00 - Wrap Up & Outro

-          www.social-engineer.com

-          www.innocentlivesfoundation.org

Find us online

-          Chris Hadnagy

-          Twitter: @humanhacker

-          LinkedIn: linkedin.com/in/christopherhadnagy

-          Patrick Laverty

-          Twitter: @plaverty9

-          LinkedIn: linkedin.com/in/plaverty9