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5min chapter
How To Talk To Anyone: 92 Little Tricks For Big Success In Relationships - Leil Lowndes (FULL Audiobook)
Notus & Friends
Mood Mismatches Are Not About Facts or Words
Small talk is about putting people at ease. You must first match your listeners mood. Top communicators pick up on their listeners tone of voice and duplicated. Matching customers moods is crucial for salespeople.
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