AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Kyle Hopson - Senior Manager, Knowledge Management at Best Buy
Knowledge Cast by Enterprise Knowledge
The Road Map to Customer Satisfaction
2min Snip
00:00
Summary
Transcript
Episode notes
One of the things that makes me most excited is to have one place to put things that the entire company can axes. We haven't had that for a very long time, and it's an enabler of this vision of how we can be one of the best places to work. Right now, with multiple sources, there's just not that connotation of i know where i can go to trust that we'll have an answer. I think that the emotional reaction to the knowledge is a key component that you a negate.
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode