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3min chapter
The Pandora’s Box of Customer Experience with Nick Glimsdahl
The Community Experience
Social Capital Leads to Financial Capital
The importance of people feeling heard. Being willing to work with some one to a resolution, even if you don't get it all the way. Social capital leads to financial capital and vice versa. Let us know how you end up doing if you practise your communications differently.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode