Matt Rolfe. How to Win In Hospitality. Episode 411 with The Real Brad Lea (TRBL)
Dropping Bombs
00:00
How to Train Your People With Good Content, Repetition, Practice and Accountability
A lot of these restaurants that we run into, they've got a training system, but it's not a system at all. They tell people to watch the video and and they consider them trained. That's not training, folks, otherwise i'd be a black belt. I watch a ton of mix martial arts. Doedn't make me a ackbelt. Why? Cause there's no repetition, there's no practice, and there's no accountability. You have to have those things regardless of the industry you're in.
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