Introducing Launch’s New President - With Tammy Soares
Catalyst
00:00
Exploring the Impact of Generative AI on Empathy and Customer Experience
Exciting discussion on the consumer adoption and potential applications of generative AI, particularly GPT technology, in customer experience, work dynamics, and societal functions. The speaker shares a personal experience with chat GPT and autonomously animated digital humans, emphasizing the shift towards designing conversations with empathy and interaction.
Play episode from 26:50
Transcript
