The Importance of Believing in Yourself

Gain site is a SaaS company that focuses on customer success. Founder and CEO Ashu Agrawal talks about how to make sure your customers stay with you for the long-term. He says his nine year old son now understands what customer success is, but five years ago nobody thought it was a category. A lot of B2B businesses have processes to maximize their acquisition process or build other people's leads.