19min chapter

The Diary Of A CEO with Steven Bartlett cover image

Monzo CEO On Death Threats, Depression & Digital Banking Wars - Tom Blomfield

The Diary Of A CEO with Steven Bartlett

CHAPTER

Building a Brand: Monzo's Unconventional Journey in Banking

The chapter explores Monzo's rise as a unique brand in the banking industry by prioritizing authenticity and differentiating itself from traditional banks through transparency and trust. It delves into the challenges faced, such as fundraising difficulties and media scrutiny, along with insights on maintaining a profitable business model and balancing exceptional customer service amid company growth and external pressures.

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