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Live at Tech Week: Delivering AI Products to Millions

The a16z Show

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Navigating AI Engagement Challenges

This chapter explores differentiation and defensibility in AI products, emphasizing user experience and community engagement for long-term success. It discusses retention challenges in product design and the concept of 'AI tourism,' where users trial but disengage from AI tools. The conversation also stresses the need for meaningful metrics and redefining success to prioritize long-term user engagement over just usage statistics.

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