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248 - Mastering Negotiation — with Chris Voss
The Futur with Chris Do
The Three Tones of Voice That Matter
There are three tones of voice that you want to use. The first is direct and honest, the second is accommodators or happy-tongue tone. Black Swan author says a third of us feel good in this kind of voice. But it's always counterproductive because impact on other side is an issue.
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