Stuck In a Ruinous Empathy Rut 5 | 11
Radical Candor: Communication at Work
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The Importance of Observing the Changes to the Dashboard
"I wasn't ready to make nice," he says. "I look at it every single day ... I've been looking at it." He adds: "Don't you see it tanking like I do? Should we pause?" The team is working on adding the MPS score to a dashboard, but that's going to be difficult in the short term and will take more time than originally planned.
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