Negotiators are in a constant state of managing emotions. Emotions can be an extremely important part of the negotiation process. Be in touch with what emotional intelligence is and the five steps associated with it. Self awareness, self regulation, self motivation, empathy,. It ultimately building great social skills at the negotiation table.
How can we get better at negotiating? We hear from a butter maker and entrepreneur about a sensitive deal she recently navigated and then use that experience to draw out the principles and practices essential to any negotiation. Ashleigh Shelby Rosette, a professor who studies and teaches negotiations, gives advice on achieving our objectives in a deal, no matter the context.