Trust gets a great return on investment, doesn't it? In fact, to be interesting exercise. How many people out of 100 will take advantage of that? And then, you know, what is it? 15% at the most. It's probably closer to 1 to 3% of people who'll take advantage of it. But the benefit to the other 98% is still such a greatreturn on investment. I mean, if somebody said exactly how much business did you get Nordstrom from doing that, they would say, I don't know, tons.
Too many organizations allow their culture to be affected by their policies, while their policies should instead be informed by their culture. This week, Pat, Cody and Beau discuss the dangers of letting our policies send the wrong message to our employees and customers.
To order Pat’s newest book: tinyurl.com/workinggeniusbook
To take the Six Types of Working Genius Assessment: https://www.workinggenius.com/
To listen to the Working Genius Podcast: tinyurl.com/workinggeniuspodcast