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What Makes Fossil Group’s Omnichannel Experience Tick with Chayse Joubert (ex-Fossil, McCormick & Co, Whole Foods)

The Frictionless Experience

00:00

Intro

This chapter delves into the integration of digital and physical shopping experiences, advocating for a cohesive omnichannel strategy. It emphasizes the enhancement of online platforms and user experiences to improve customer interactions and overall business success.

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