10min chapter

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast cover image

#172 - From Dropout to CEO—Kelly Roberts on Building a $15M HVAC Business

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

CHAPTER

Building Connections in HVAC: The Moss Story

This chapter explores the essential role of relationship building and brand recognition in the HVAC industry, centered around the growth of the Moss brand. It highlights significant revenue increases through strategic partnerships, particularly with home builders and retailers like Lowe's, while emphasizing creative marketing approaches. The discussion also reveals insights into branding and service strategies that have propelled the company to prominence in a competitive market.

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