Gengar: I would put as a community of practice, right? We're focused on the customer success leader. Like it's kind of powered by higher logic, but if you did a search, I think on the community itself, higher logic probably shows up in search results like five times,. It's much more meant to be about helping those customer success leaders that are out there. And just being overall like good partner to the community and creating like a great space for all who are involved with it is really important.
Joel Primack, Community Leader at Lattice walks us through community, taking a look at some of the types of communities and how to focus them to drive customer engagement and success. Using this info, you can select what is needed to best support your organization and then use that focus to develop your strategy.
You can find Joel here
You can email Joel here
The Community-Led Growth Show Podcast
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