18min chapter

Med Spa Success Strategies cover image

Profits First Planning & Excellence in Patient Experience - Interview with Dr. Brandon Kirsch

Med Spa Success Strategies

CHAPTER

Enhancing Patient Experience in Med Spas

This chapter discusses the critical role of patient retention and team loyalty in the med spa industry. It emphasizes the necessity of providing exceptional care and personal attention to all clients, irrespective of their status, and highlights strategies for minimizing wait times and improving overall patient experiences. The conversation also covers the importance of interpersonal skills during consultations, focusing on understanding patient goals and fostering a welcoming environment.

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