9min chapter

Rapid Response cover image

Return-to-office: What leaders are getting wrong, with Harvard Business School professor Frances Frei

Rapid Response

CHAPTER

The Debate on Return-to-Office Policies

This chapter explores the contentious discussions surrounding return-to-office (RTO) policies, emphasizing the impact of demographics and nostalgia on these decisions. It challenges the notion that in-person work enhances productivity, revealing a preference among employees for flexible arrangements and highlighting the counterproductive effects of strict office mandates. The analysis suggests that leaders' emotional ties to traditional office settings could jeopardize employee satisfaction and retention, particularly among top talent, prompting a reevaluation of RTO strategies.

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