The hosts discuss the start of the second season, introducing the guests Mark and Brian Canvas, owners of a fine dining restaurant in Seattle called Canvas. They emphasize the exceptional customer service provided by Canvas and how the restaurant creates unforgettable experiences for its customers.
Customer service matters more than ever in our super-connected world. One customer experience for your business — good or bad — may end up influencing thousands of people. In the Season 2 opener of Building a Story Brand, Donald Miller sits down with Mark and Brian Canlis of the world-famous Canlis restaurant in Seattle, WA. These brothers deliver unforgettable customer experiences night after night, year after year. They share exactly how they put their customers first — through radically unique approaches to hiring, team morale, profit, and more. Listen and get inspired to take your business' customer service to the next level. http://buildingastorybrand.com/