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How Great Leaders Use Friction: Bob Sutton

Creative Confidence Podcast

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The Power of Subtraction in Simplifying Processes

The chapter explores the tendency for adding complexity rather than subtracting to solve problems. It discusses how organizations can suffer from 'addition sickness' resulting in inefficiencies, and emphasizes the value of engaging in subtraction to improve efficiency. Through examples and strategies like the subtraction game, the chapter illustrates practical ways to simplify and reduce unnecessary complexity.

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