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The Significance of Direct Communication and Continuous Feedback in Relationships
Exploring the significance of direct communication in building genuine connections, this chapter stresses the value of openness to feedback and offers strategies for cultivating a culture of continuous feedback exchange.
Mihika Kapoor is a design-engineer-PM hybrid at Figma, where she was an early PM on FigJam and is now spearheading development on a new product at the company that’s coming out this June. She’s known as the go-to person at Figma for leading new 0-to-1 products, and, as you’ll hear in our conversation, beloved by everyone she works with. Her background includes founding Design Nation, a national nonprofit focused on democratizing design education for undergraduates; spearheading product launches at Meta; and community building within the NYC AI startup scene. In our conversation, we discuss:
• How to effectively take ideas from 0 to 1 at larger companies
• How to craft a compelling vision
• The importance of vulnerability and feedback
• The role of intuition and product sense in making decisions
• How to practically communicate your vision
• How to balance collaboration and strong opinions
• Advice for building a strong team culture
• Pivoting with grace and enthusiasm
• The current AI revolution and its impact on PM
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• Paragon—Ship every SaaS integration your customers want
• Lenny’s Talent Team—Hire the best product people. Find the best product gigs
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Find the transcript at: https://www.lennysnewsletter.com/p/vision-conviction-hype-mihika-kapoor
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Where to find Mihika Kapoor:
• X: https://twitter.com/mihikapoor
• LinkedIn: https://www.linkedin.com/in/mihikakapoor/
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Where to find Lenny:
• Newsletter: https://www.lennysnewsletter.com
• X: https://twitter.com/lennysan
• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/
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In this episode, we cover:
(00:00) Mihika’s background
(04:29) Core attributes of great product managers
(07:34) Crafting a compelling vision
(12:12) The vision behind FigJam
(18:25) Delivering a vision without design or engineering skills
(21:52) Creating momentum
(26:36) The importance of strong conviction
(27:45) Direct communication
(32:48) Building hype
(42:20) Immersing yourself in user insights
(47:16) Operationalizing user insights
(50:33) Caring deeply about what you build
(54:01) Finding passion in your work
(57:00) Building a strong culture
(01:07:07) Pivoting with grace and enthusiasm
(01:11:48) Design Nation
(01:13:15) Mihika’s weaknesses
(01:16:07) Building new products at larger companies
(01:20:50) Coming up with a great idea
(01:22:49) The key to going from 0 to 1
(01:26:47) Spreading the idea across the company
(01:29:15) Closing thoughts
(01:32:11) Lightning round
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Referenced:
• Figma: https://www.figma.com/
• Sho Kuwamoto on LinkedIn: https://www.linkedin.com/in/shokuwamoto/
• The Medici Effect: What Elephants and Epidemics Can Teach Us About Innovation: https://www.amazon.com/Medici-Effect-Preface-Discussion-Guide/dp/1633692949
• FigJam: https://www.figma.com/figjam/
• Cognition: https://www.cognition-labs.com/
• Devin: https://www.cognition-labs.com/introducing-devin
• David Hoang on LinkedIn: https://www.linkedin.com/in/dhoang2/
• Replit: https://replit.com/
• The Making of Maker Week at Figma: https://www.figma.com/blog/the-making-of-maker-week/
• Yuhki Yamashita on LinkedIn: https://www.linkedin.com/in/yuhki/
• Jeff Bezos’ Simple Decision-Making Framework Will Give You Clarity, Conviction, and Courage: https://medium.com/illumination/jeff-bezos-simple-decision-making-framework-will-give-you-clarity-conviction-and-courage-adf8d0183625
• Alice Ching on LinkedIn: https://www.linkedin.com/in/aliceching/
• Karl Jiang on LinkedIn: https://www.linkedin.com/in/karl-jiang-4a07424/
• Kris Rasmussen on LinkedIn: https://www.linkedin.com/in/kristopherrasmussen/
• Config: https://config.figma.com/
• Dev Mode: https://www.figma.com/dev-mode/
• Asana: https://asana.com/
• Julie Zhuo on LinkedIn: https://www.linkedin.com/in/julie-zhuo/
• StrengthsFinder test: https://www.gyfted.me/personality-quiz/strengthsfinder-test-free
• Dylan Field on LinkedIn: https://www.linkedin.com/in/dylanfield/
• Vishal Shah on LinkedIn: https://www.linkedin.com/in/vishalnshah/
• Design Disruptors: https://www.invisionapp.com/films/design-disruptors
• Daniel Burka on LinkedIn: https://www.linkedin.com/in/dburka/
• Jamie Myrold on LinkedIn: https://www.linkedin.com/in/jamiemyrold/
• Design Nation: https://dn.businesstoday.org/
• Stuart Weitzman on X: https://twitter.com/StuartWeitzman
• Joe Gebbia on LinkedIn: https://www.linkedin.com/in/jgebbia/
• Building a long and meaningful career | Nikhyl Singhal (Meta, Google): https://www.lennyspodcast.com/building-a-long-and-meaningful-career-nikhyl-singhal-meta-google/
• Jambot: https://www.figma.com/community/widget/1274481464484630971/jambot
• Hestia: https://en.wikipedia.org/wiki/Hestia
• Harry Potter series: https://www.amazon.com/Harry-Potter-Paperback-Box-Books/dp/0545162076
• Pachinko: https://www.amazon.com/Pachinko-National-Book-Award-Finalist/dp/1455563927/
• Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration: https://www.amazon.com/Creativity-Inc-Expanded-Overcoming-Inspiration/dp/0593594649
• The Overstory: https://www.amazon.com/Overstory-Novel-Richard-Powers/dp/039335668X
• Severance on AppleTV+: https://tv.apple.com/us/show/severance/umc.cmc.1srk2goyh2q2zdxcx605w8vtx
• Dune on Max: https://www.max.com/movies/dune/e7dc7b3a-a494-4ef1-8107-f4308aa6bbf7
• Dune: Part 2: https://www.dunemovie.com/
• Arc browser: https://arc.net/
• Pika: https://pika.art/home
• The power of recognition: Why you should celebrate your employees | Josh Miller: https://www.lennyspodcast.com/videos/the-power-of-recognition-why-you-should-celebrate-your-employees-josh-miller/
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Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.
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Lenny may be an investor in the companies discussed.
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