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18min chapter
How to Achieve a 100% Fill Rate, The Power Of Saying No and Why Customer Experience Should Be Your North Star Metric with Calum Lyle
The Recruitment Mentors Podcast
Delivering a Phenomenal Customer Experience
This chapter emphasizes the importance of delivering exceptional customer experiences in recruitment. It discusses incentivizing consultants based on delivering numbers and prioritizing customer satisfaction. It also explores the impact of this approach on hiring and attracting the right people.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode