
How to Achieve a 100% Fill Rate, The Power Of Saying No and Why Customer Experience Should Be Your North Star Metric with Calum Lyle
The Recruitment Mentors Podcast
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Delivering a Phenomenal Customer Experience
This chapter emphasizes the importance of delivering exceptional customer experiences in recruitment. It discusses incentivizing consultants based on delivering numbers and prioritizing customer satisfaction. It also explores the impact of this approach on hiring and attracting the right people.
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