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#56 Ash Maurya: The Innovator's Gift

Make Things That Matter

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How Do You Conduct Interviews?

Ashley Warwick: I like to describe it as a magic trick. The best way that i found to run the interviews is almost to use those forces, as a mental model caniv in the back of your head. And then think of the customer journey as a time line. So from those two models, we build a bit of a story arc, or a narrative for how to conduct the interviews.

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