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EP 135 | Shreesha Ramdas (Strikedeck) - Transform your company’s customer success mindset from a cost centre to a growth centre

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How to Start a Sus Practice

Hiring a cus leader who understands so's vision and who is thinking about building the cs practice. The younger startep should go wet having a cs m, and then, slowly, with maturity, bringing on a leader. A larger sutup should think about hiring a i leader and then building a tentarses organization around the leader.

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