In this episode, Gareth Webb speaks with Tracie Giles, VP of Talent Acquisition at PagerDuty - a global SaaS company that deploys real-time operations and incident response products for companies such as Slack, Zoom, and Salesforce. Gareth and Tracie discuss lessons learned in her career at VMware when it was in its hyper-growth stage, her point of view on the tech talent shortage and skills gap, how PagerDuty is working to work proactively address it, and much more.