Um Um, Um, Is It's Just Let's Stop Being Snobby About Our Service Design?

As designers we have to be facilitators. These are not his invention. It was a big team of people who came together to produce these commandments Uh, I was they can wear his little video clips and things didn't they? Yeah, where is listening and all this and then I realized I think it's number three or four something around there that's its facilitation yeah. And he said himself people don't care about service design. They just want their problem solved. Can't agree more So thanks for spending some time with us uh links and notes from this episode found as usual on uxp podcast.com if you can't find them in your pod playing tool of choice um Recommended listening