The New Customer Experience

The new customer experiences one that's heavily leaning towards digital. We're not actually talking to our customers one to one as much as we might have been in prior marketing and selling experiences. And when you're talking to you're using their language. You're really relating to them in terms that they can relate to. It's going both ways. That would be te the worst case to marryo that anclenot, i wen you don't know what to think about er.