2min chapter

The Art of Curation cover image

Making the business case for curation đź’Ľ Robyn Kerkhof, Blinkist

The Art of Curation

CHAPTER

How to Measure Aha Moments

People can leave ratings and comments for every content piece they engage with. These are insightful to a degree, because it's always a very specific kind of person who is willing to leave a review. But we need to take into account the circumstance that a customer or a user might be in when they leave that review. There are other ways to measure that I think, like sharing is a really good one.

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