The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

2022 customer support trends: How support leaders are adapting

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Are Customer Expectations Growing?

This is a two % increase from last year's increase. Adrian, why do you think that's happening? Why are customer expectations increasing? Ruth, what can customer support leaders and companies do to decrease this gap ween te shap?

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