33. Tracking UX Progress with Metrics (feat. Dr. John Pagonis, UXMC, Qualitative and Quantitative Researcher)
NN/g UX Podcast
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Tracking UX Progress and Justifying Budget
The chapter discusses the challenges of tracking UX progress and justifying budget in organizations. It emphasizes the importance of closing the loop in UX work and highlights the role of UX research in helping product management make informed decisions.
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